Privacy Policy
Effective Date: 28-07-2025
Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, visit our website, or communicate with us.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Passport Number and ID Details (for visa processing)
- Date of Birth
- Billing/Payment Information
- Travel Preferences
- Emergency Contact Details
b. Non-Personal Information
- Browser Type
- IP Address
- Device Type
- Pages Visited
- Time Spent on Our Website
2. How We Use Your Information
We use your information to:
- Process bookings and travel arrangements
- Apply for visas and travel permits
- Communicate with you about your trips
- Send promotional emails (only if opted in)
- Improve website functionality and user experience
- Comply with legal obligations
3. How We Share Your Information
We may share your personal information with:
- Partner Airlines, Hotels, and Transport Providers
- Visa Processing Authorities
- Our Travel Agents and Customer Support Staff
- Government Authorities (where legally required)
We do not sell your data to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encrypted connections (SSL)
- Secure payment gateways
- Restricted access to personal data within our organization
However, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can disable cookies through your browser settings, though this may affect site functionality.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct or update your information
- Request deletion of your data
- Opt out of marketing communications
To make such a request, please contact us at:
📧 admin@althaqlain.com
📞 +964 773 794 0863
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing any data.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us:
Shirka Al-Thaqlain Travels & Tours
📍 Water City Najaf, 54001, Iraq
📞 +964 773 794 0863
📧 admin@althaqlain.com